Returns & Exchanges

We want you to love your frames, which is why we offer a 30-day return policy for a full refund or exchange on all non-prescription eyewear. Items must be returned in their original, unworn condition with all packaging included.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and print the prepaid shipping label provided via email.

• 3.
  Pack Your Frames

  Securely pack the eyewear in its original case and box to ensure it is protected during transit.

• 4.
  Drop Off and Refund

  Drop off your package at any authorized carrier location; your refund will be processed within 7-10 business days.